How do I return an item?
We accept returns for exchange or refund 14 calendar days after delivery of the product. At our sole discretion after 14 calendar days, we will offer an exchange. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
• without showing signs of wear or damage in any way
• within 14 calendar days of the delivery date (after 14 days no returns are allowed)
• must not be a special order or a custom order
• unless noted that it cannot be returned or has a different return policy time period other than that 14 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped by us please contact firstname.lastname@example.org immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for a full refund and any shipping paid by us.
Refunds are contingent upon inspection of item(s) once we receive it.
If you are returning the shoes because you require a different size these also must be returned within 14 days of of delivery. Shipping of the exchange will be paid by ANTHONY ALAN Footwear by sending you a prepaid return address label that you will attach to the box.
Customer is responsible for all shipping costs for non-size related returns if seller is not at fault.
6015 SW Sequoia Drive
Tualatin, OR 97062